Expressions or short phrases to thank customers for their preference play a very important role in the development of our company or business. These are part of the customer experience (CX), and serve for customers to have a good perception and image of the brand.
In this sense, thanking our customers for their purchases is a very common and simple resource to create a good experience. Communication with the customer is key, as it contributes to having a better public image, allows you to provide more effective solutions and serves to have constant feedback about your weaknesses and strengths as a business.
Therefore, if you want to optimize your customer service, we recommend you to review this list of phrases to thank a customer for a purchase, so you can improve the relationship with your customers and show them how important they are for your business.
1. thank you for trusting us!
“Thank you for trusting us! Your needs are our top priority.”
This first phrase is one of the essential phrases to thank your customers for their purchases. It is a simple but direct message. Not only does it give you a chance to thank people, but it also shows them that the trust they have in your company is valued. Also, with the “We have your needs as a priority” part, you show them that you care about their preferences.
This customer appreciation phrase can be used in a variety of situations. For example, when the customer has just purchased a product, when some kind of mishap has been solved, or when the customer shows interest in trusting the company again.
It is one of the most used short phrases of thanks for customers in the business world, precisely because it is simple and easily demonstrates how important customers are for a company. We recommend using it as an essential part of your customer experience strategy and think of variations such as “thank you for your preference and trust”.
2. We are happy that you are part of this company
“We are happy that you are part of this company. Thank you for staying and growing with us.”
In this phrase to thank your customers for their purchases, you are expressing an emotion, which is happiness. This emphasizes the importance that each of your customers has for your business, also, thanking them for being part of the company reinforces the idea.
On the other hand, by saying “thank you for staying and growing with us”, you are valuing the support and time that the customer has dedicated to the relationship with the company. This can make them feel special and eager to continue acquiring your products or services. In some way, you are indicating to customers that the growth of your company is also due to them.
This type of thank you to customers can also be used in the celebration of special dates, such as the company’s anniversary or year-end celebrations. It is important to keep in mind that thank you phrases for customers are not only used to thank them for a purchase, but they are also a tool to build loyalty and maintain the relationship with them.
3. Thank you for purchasing our products
“Thank you for purchasing our products. We hope your experience with us has been extraordinary.”
In this case, thanking customers for their purchases is accompanied by a second message that encourages the person to interact and tell about their purchase experience. This is fundamental for the sales process because, on the one hand, it shows concern about whether the customer’s needs and concerns have been satisfied, and on the other hand, it serves to receive feedback on their experience.
Thank you phrases for customers, which encourage a possible response, help to know what you are doing right and what you should correct to offer a better customer service.
This type of phrases to thank for a purchase can also help you understand the reasons why people choose your products over those of your competitors, and reinforce your value proposition.
Source: Pexels
4. Thank you for buying from [company name]
“Thank you for shopping at [company name] Let us know if there is anything else we can do to help!”.
This customer thank you phrase is closely related to the one we just mentioned. It fulfills the objectives of thanking and generating a response from the customer, but in this case there is a much more direct intention. However, in this case there is a much more direct intention: to encourage the customer to feel confident enough to ask any other type of question.
The advantage of this phrase is that it demonstrates appreciation for the purchase to customers, but above all, it can serve to make customers think about other products or services you offer.
The idea is that you can use the phrases to thank customers for their purchases in a comprehensive way and that, in addition to showing how important they are to your business, incentives for them to make more purchases.
5. Your preference gives us the greatest satisfaction
“Your preference gives us the greatest satisfaction. For being one of our best customers, we give you this benefit.”
This message conveys a genuine appreciation for the purchase made by the customer, but also reflects the joy that customers prefer the products or services of the business.
You should keep in mind that short phrases to thank customers for their preference may vary depending on the type of customer and the objectives you intend to achieve. In this case, in addition to the thank you, you can use an incentive to strengthen the bond with customers, and recognize the importance that each of them have for you.
In other words, thanking customers can be expressed through phrases, but it can be much more effective when you offer them benefits such as a discount coupon, a gift, or any other incentive that allows you to get the attention of the people to whom you are sending the message.
6. We want to remain your favorites
“We want to remain your favorite: that’s why we improve our [features] for you.”
In this message, we are demonstrating that as the people responsible for the products or services we offer, we are concerned about continually improving the customer’s shopping experience. It is enough to say the improvements in a timely manner, as this is one of the best strategies to say thank you for their purchases to customers.
We recommend you also analyze some customer service phrases, so that you understand how you should approach your strategies and how to effectively reach people through phrases to thank them for a purchase.
7. Customers like you make the difference
“Customers like you make the difference. It’s a pleasure to serve you.”
With this customer thank you phrase you are being very precise in the way you thank, and emphasize the importance of customers.
This phrase to thank a purchase or a person’s preference for your products, can generate customer loyalty and retention, which brings great benefits to the business.
In a way, we can say that with this phrase, beyond a “thank you for your purchase”, you make customers feel that they are part of a group of people who are very important to your business. With it you make customers feel special and thank them for their loyalty in a very attractive way.
8. Thank you for your trust
“Thank you for your trust. [Company name] wouldn’t be the same without you.”
To thank customers, it is also important to make them feel part of the work done in the company. By saying thank you for their presence in the company, you are signaling that the success of your business is due to teamwork. This increases the level of customer loyalty to your company, one of the purposes of customer service.
As with most of the short phrases to thank customers for their preference, with this phrase you can reinforce the relationship and make the people who prefer your products feel special. A business cannot exist without its customers, and using this phrase is one of the easiest ways to explain it.
9. Thank you for being a frequent customer
“Thank you for being a repeat customer. We are so grateful to serve you today, we hope we have met your expectations.”
This phrase is a little longer than the others and, therefore, has a deeper message. With it you are thanking customers for their purchases, but you are also valuing them and giving them the chance to respond to your thanks.
Likewise, you are highlighting the fact that they are repeat customers, and how relevant that is to your business. Linked to this, there is also the expectation part, where you show the people who buy your products on a regular basis that you care about the satisfaction they get from what you sell them.
Thanking customers should be expressed in different ways for different people, and your strategies should be tailored more precisely to those who buy more frequently. To build more effective phrases, it is ideal that you use some customer thank you templates.
10. thank you for making your first purchase with us!
“Thank you for making your first purchase with us! We are so glad you found what you were looking for.”
In this phrase to thank customers for their purchases, the words that stand out the most are “first purchase” and “what you were looking for”. This type of phrases are used when you have new customers and you want to start building a relationship to make them loyal.
Phrases to thank new customers for a purchase are an essential part of the customer experience, because they form people’s first impression of what they can get from a business. You also show interest in knowing if they got just what they needed, which can generate more interaction from customers.
11. Thank you for making a purchase with us
“We appreciate you making a purchase with us. You can contact us any time you need to.”
This phrase of thanks to customers is very useful to build a lasting relationship with people who have purchased your products or services, as you show them that you are available to them and use a call to action that invites them to contact you for any type of consultation.
You must bear in mind that all phrases thanking customers for their purchases must generate a positive impact on people, and be accompanied by a complementary phrase that helps you to encourage them to take action.
In other words, thanking customers is also an opportunity to motivate them to continue buying and serves to optimize your loyalty strategies. They are a way to build loyalty through post-purchase behavior.
12. You are an essential part of what we do
“You are an essential part of what we do; that’s why we keep an eye on what you need and act to provide you with relevant solutions.”
This phrase to thank a purchase or customer preference, focuses on the relevance of the consumer experience of a business. In addition, it highlights that the company takes into account all the observations made by the people who buy its products or services to optimize its value offer.
In other words, using this thank you phrase for customers also conveys the message that the company is receptive to the recommendations or demands of consumers. This stimulates interaction and helps organizations gain valuable insights into the customer experience and ways in which they can improve it.
13. We are celebrating our anniversary and we want to thank you
“We are celebrating our anniversary and we want to thank you for these [x months, x years] together. It’s a privilege to do business with you.”
By thanking the customer for their purchases and mentioning the years or months they’ve been relying on your work, you’re executing a great marketing strategy. The strategy is based on recognizing the time that the person has been purchasing the products or services, and serves to boost the launch of new product lines.
The ideal is to use this customer appreciation message to include an offer, such as a discount on products, or to promote the launch of a new commercial line within your company. In a nutshell, it is about using thank you phrases to customers as a strategy to offer them what you sell.
14. Thanks to you, we are growing
“Thanks to you, we are growing and improving our services. let’s keep growing together!”
With this customer thank you phrase you show how important the people who buy your products or services are, and you include them as part of the growth of your business. This generates a sense of identity between the customer and the company, which is very positive when developing customer loyalty strategies.
Similarly, pointing out that you are improving your services, gives way to feedback from customers, because it makes them understand that their opinions are important and can help you improve your value proposition.
In short, this phrase to thank customers for their purchase includes them and makes them part of your achievements. We recommend that you use it to reinforce ties with your customers and get them more involved with satisfaction surveys or any other tool you use to learn about their shopping experience.
15. We want to thank amazing customers like you – you get 30% off your next purchase!
“We want to thank amazing customers like you – you get 30% off your next purchase!”
Finally, this message seeks to thank customers for their purchases in a more individual way. This is not only because of the way we refer to the customer, but also because of the benefits we give them. It has been proven that discounts or incentives are perfect for generating a stronger bond with your customers.
In addition, starting the sentence with a compliment motivates customers to continue shopping at the place. As with other phrases thanking customers for their purchases, the idea is to keep them active in the sales funnel and encourage them to keep buying. This type of phrases work very well within an email marketing strategy.
Remember that all short phrases to thank customers for their preference can be used with variations, and you can adapt them to the particularities of your business. The list we share with you can serve as a reference to create your own phrases and impact your customers with personalized messages.
We hope you have enjoyed this reading and that you take advantage of these phrases to thank your customers for their purchases. It is important that people who work with customer service get used to this kind of interactions, so you can think about training your workforce to get better results.